Three failed products that have been launched again
Three failed products that have been launched again Many companies that I have come in contact with say that they work with the customers in focus. I have also often heard that companies
Do you have the ability to find trends in in the world around you?
Do you have the ability to find trends in in the world around you? Is a new salesperson
Illegal trading with product recommendations
Illegal trading with product recommendations Other customers' opinions about a product or company can influence whether a customer
Engage your customers and employees and gain loyal customers
Engage your customers and employees and gain loyal customers Engaged (committed) customers and employees affect the relationship between
Solve incidents in a good way and gain more loyal customers
Solve incidents in a good way and gain more loyal customers All companies sooner or later have incidents. Incidents can be, for example, incorrect delivery to a customer, products that break or a subcontractor who handles the customer incorrectly. Regardless of what caused the incident, it is the
Offer good service to get more loyal customers
Offer good service to get more loyal customers Offering good service is a value for the customers and an effective means for companies to compete against other companies. Research shows that good service can make customers more loyal and willing to pay more for the company's products or
Create customer loyalty by helping your customers to buy and use your products
Create customer loyalty by helping your customers to buy and use your products One way to offer value to the customers is to facilitate the customers' buying process and use of the products. Facilitating the buying process and the use of the products is one part of the
The impact of products and services on customer loyalty
The impact of products and services on customer loyalty There are many tricks for a company to get their customers to come back, but the two most important driving forces to get truly loyal customers are to offer high value to the customers and to have a good
The importance of having loyal customers
The importance of customer loyalty Customer loyalty among other things creates returning customers, and research shows that five percent more returning customers can increase the company’s earnings by 25 to 85 percent. This means that there are huge profits to be gained by increasing customer loyalty and getting
Loyal versus returning customers
Do you have a company with loyal customers or maybe only returning customers? Many companies claim they want loyal customers and consider themselves to have many loyal customers. They then define loyal customers as the customers that return to the company several times. But is it really a
Are you using the same methods as Hare Krishna?
Are you using the same methods as Hare Krishna? Do you usually give gifts to your customers? Why? Because you want them to like you maybe? Research shows that people buy more from a person they like, so it can be positive to get customers to like you.
Do you have the ability to find trends in in the world around you?
Do you have the ability to find trends in in the world around you? Is a new salesperson who manages to land a big deal a good salesperson? Is a new CEO skilled if the company shows a larger profit than before? Is the majority of the customers